Phoenicia Holiday Resort - Mamaia

86 Popas Mamaia Nord, Mamaia, Ro, Mamaia, Romania, 900001  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Phoenicia Holiday Resort - Mamaia

Wi-Fi
Parking

Indoor parking

Luggage storage
24-hour

24-hour reception

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Swim-up bar

Cafe

Breakfast room

Shuttle

Free shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Overview

Featuring a sun deck, a casino and a swimming pool, Phoenicia Holiday Resort lies in a beach area of Mamaia close to Kudos Beach, Albatros Open Picture Theatre and Aqua Magic.

This comfortable venue is 8 km away from the center of Mamaia.

Kogalniceanu airport can be reached in 15 minutes by car from Phoenicia Holiday Resort.

Rooms

The hotel comprises 400 rooms equipped with climate control and Wi-Fi.

Eat & Drink

Serving both food and drinks, On Plonge Jr. Are situated around 300 meters from the property.

Services

Guests at Phoenicia Holiday Resort are offered to use a car park, a luggage storage and a beauty shop as well as medical service, newspaper service and laundry.

Relax

Phoenicia Holiday Resort provides guests with a kids' club, a game room and a play area for their children. The hotel's activities include horse riding, volleyball and lawn tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2010.  Number of floors:   8.  Number of rooms:   400.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Indoor parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Water skiing
  • Horseback riding
  • Tennis
  • Basketball
  • Volleyball
  • Billiards/ Pool tables
  • Table tennis
  • Aerobics

Services

  • Free shuttle service
  • Laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Breakfast room
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Outdoor dining area

Meeting facilities

  • Business center
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Swimming pool
  • Beach umbrellas
  • Casino
  • Live entertainment
  • Sun terrace
  • Theater
  • Sauna
  • Reflex massage

Room facilities

  • Air conditioning
  • Living room
  • Terrace
  • Balcony
  • Tea and coffee facilities

Bathroom

  • Bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Lighted makeup mirror

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of EUR 30 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Phoenicia Holiday Resort - Mamaia Mamaia location
Show big map »

Hotel Address:

86 Popas Mamaia Nord, Mamaia, Ro, Mamaia, Romania, 900001

Get directions
City Center
  • Mamaia
    4.8 mi
Airports
  • Kogalniceanu (CND)
    8.7 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    8
  • Number of rooms:
    400

Rooms and availability

Phoenicia Holiday Resort photos Room
Apartment
Bed type: Double bed or Twin beds or Sleeping arrangements for 3 persons
Check Prices
— Less information+ More information

Apartment|APARTMENT CAPACITY 3 (apart)

How to reach hotel

hotel Phoenicia Holiday Resort - Mamaia Mamaia location
Show big map »

Hotel Address:

86 Popas Mamaia Nord, Mamaia, Ro, Mamaia, Romania, 900001

Get directions
City Center
  • Mamaia
    4.8 mi
Airports
  • Kogalniceanu (CND)
    8.7 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    8
  • Number of rooms:
    400

Phoenicia Holiday Resort Location

Legend
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  • Airports
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  • Museums
  • Convention centers
  • Stadiums
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  • General

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What's nearby

Popular areas

  • Fratelli Beach Mamaia - 2700 ft
  • H2O Beach - 4600 ft
  • Kudos Beach - 1.1 mi
  • Castel Summer Club - 2.9 mi
  • Mamaia Casino - 3.0 mi

Places of interest

  • Năvodari Holiday Camp - 2.8 mi

Monuments and Landmarks

  • Siutghiol Lake - 2.1 mi

Local attractions

  • Constanta Beach - 7.3 mi
  • Folk Art Museum - 7.3 mi
    Blvd. Tomis 32, Constanta
  • Maritimo Shopping Center - 7.3 mi
    220 Aurel Vlaicu Bvd., Constanta
  • The Mosque of Constanta - Minaret - 7.3 mi
  • Romanian Navy Museum - 7.3 mi
    Str. Traian 53, Constanta
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    8
  • Number of rooms:
    400
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Hotel Tomis Neptun
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Hotel Recif Neptun
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Phoenicia Holiday Resort Reviews

Guest reviews are submitted by our customers after their stay at Phoenicia Holiday Resort

Average guest rating

6.4out of 10
Good
Based on 21 reviews

Guest reviews

  • Family with children
    5.8

    The room was large. The pool was very nice. The playground was open 24/7.

    The bath tub was no the right size. It stoped 4 inches from the wall. Everytime you took a bath the water would go all over the floor. They only gave us half a roll of toilet tissue for a week. They do not give towels to kids at the pool. When you check in they give you 2 towels for the entire stay.the beach is not close. There is no good road to get to the beach. Alot of trash on the beach. Not enough chairs at the pool or the beach.

  • Family with children
    4.6

    When I arrive at reception I receive the information that reservation was cancel !!!??? . They tell me that my card (American express) was not accepted by the hotel but this card I use for all reservation over EU . I d'ont recive any email or call about this cancelation.......

  • Family with children
    8.2

    Me, husband and 10 months old baby stayed in a one bedroom apartment. The apartment was very clean and comfortable. Sea view was fantastic. Food was very good, with many options. Beach was a bit busy but next to hotel beach there were other more quiet places.

    Music too loud and not nice (just one type of music and too repetitive) on the beach and in the restaurant. Most probably if you get a room on the pool side with animation it would be quite noisy. One day the stuff did extremely loud maintenance in another apartment at 3 p.m. when people usually nap . These are things that can be easily improved.

  • Family with children
    9.2

    Very nice hotel with large swimming pools and good beach access (with free sunshades). Very large buffets for breakfast and lunch, in very good quality. Large resort, well kept. Friendly staff.

    A lot of people, very Romanian (apart from the menus in the restaurants everything is written in Romanian only, practically only Romanian guests) - which might be sometimes challenging if you do not speak the language. Awful internet that is up maybe 60% of the time.

  • Family with children
    7.0

    Everithing was good in terms of services.

  • Family with children
    5.4

    Very good for children. Many playgrounds on the hotel territory. Nice evening show for children. Good hotel for families with small children.

    I booked one bedroom apartament. They tried settle us to studio. Privat beach is not privat. You have to pay 20 Ron for shezlong. Everybody not from hotel can pay 20 Ron and stay near you, watching for your whatches, mobile telephones etc. Some strange persons was near, and, finally, steal our waterpool for baby, when we went for dinner.

  • Family with children
    7.0

    Good place to go with children, ease of laundry, good child facilities, well organized beach.

    Meal times are chaos, especially if inclement weather gets the clients in the only buffet style restaurant in the same time. Dinner menu is limited - but the nearby Lebanese restaurant is a good choice for dinner.

  • Family with children
    6.6

    It has four out door swimming pools and one in door. One of these pools is a kids pool with slides etc. The access to the beach is good also. Breakfast and lunch was included in the price and could not complain about the food.

    Its not geared towards the international community. Everything is written in Romanian and no entertainment in English (In Spain most resorts cater for all nationalities). As a resident of the resort I disagree with having to pay 20 Ron each day for a sun bed on the beach. The reception staff dont appear to give simple directions to local attaractions.

  • Group of friends
    6.0

    The staff were very friendly and helpful and the food was excellent.

    The hotel is 'out on a limb', there is virtually nothing within a 10 minute taxi ride. The complex is NOT in Mamaia. If you want to go to Mamaia the options are too walk along the beach (long walk) as the road is very busy and there is no footpath or get a taxi, there are usually lots by the car park. If you have an apartment there are no shops to buy any food, there are a couple on site, but they just sell cold drinks, crisps, chocolate etc. There are just a couple of restaurants close by, besides the ones on site. The apartments are NOT designed for self-catering, they have no cooking facilities, only a double electric hot plate, there is not even a kettle! If you are going half-board, that means breakfast and lunch. I assumed it would be breakfast and evening meal. Personally I didn't want meals that close to each other. There is nowhere on site to just sit and have a 'quiet' drink in a bar. You have to sit at a table and drink in the restaurants which are usually full and all are within earshot of loud entertainment on the stage. And the internet connection is poor.

  • Family with children
    9.2

    lots for the kids to do,

    not very health and safety as we are.

  • Family with children
    6.2

    Pretty good facilities for families with small children, from pools with warm water to playgrounds. The beach is very close (100m).

    This is a perfect resort if you and your children are heavy smokers. The resort owner allows and even encourages smoking, there are non-smoking seats at the tables. It not unusual to see a six-months baby being fed near a heavy smoker enjoying his after-meal cigarettes. Parking, even it is free, it's full of aggressive guardians which threatens you if you dare to park in the first half of the parking lot. And it's not pleasing at all when you have to explain your child why "the guardian" it's yelling and hitting your car while you try to park. Bribes work, even if I don't used them.

  • Family with children
    4.0

    Its really a great place to take your children to.

    The electric stove in the room was broken, then when they fixed it it electroshocked me then they fixed it again and it started to smoke really bad the room... At the beach i was forced to pay for the sun beds, even though i had my own inflatable beach matress. they dont give out receipts for the sunbeds, for all i know that money went to the beach guy handlind that. People found huge metal pieces in the sea and brought it to the lifeguards who lifted their shoulders with indiference - they didnt even call the management to notify claming they dont have the number... We didnt get clean towels for 4 days!!! I called the customer service girl and let her know and she apologized but after 6 hours we still didnt have clean towels. they changed them finally the evening before the day we left - unbelievable. i asked for an inconvenience discount and they deliberated for 24 hours and didnt get back to me despite them having promised. when i called - "oh nobody called you????" - they said they cant discount me for all of the above... overall it was a good stay but for the money they charge this kind of problems really need to not be there!!!

  • Older travelers
    7.4

    Overpriced for what you get. Food was.sub par and many staff were.short. Checkin took forever be,auae staff was confuaed. Lady who works outaide of.gate.greetimg cuatomers was.awesome and helpful

    Poor service. Overpriced. Poor food quality.

  • Family with children
    4.6

    The two advantages of the place were the installations and ametinities offered, they have 3 outdoor pools and one indoor even though, those are not climatized as they said. The children's pool is also good. There are some playgrounds for children with different kind of attractions, younger children and teenagers can also entertain at the video games zone, billiard pool and a cinema (at extra fee). The Romanian Restaurant offers huge variety of food during the three meals (breakfast and lunch included) with good quality, reasonable prices at dinner and nice live entertainment like belly dancers, fashion file, etc. The beach is at one step and they have good beds for reasonable price. This hotel is like a "semi"all included as you can find also hairdresser, mini super market and some small shops.

    The hotel doesn't have any touristic culture regarding service at all, there are no announcements in English (everything is in Romanian) so you are not aware about activities nor other services. The reception and public relations personal are not kind at all. For a 4 star hotel is unbelievable that guests are not provided with toilet supplements like shampoo and soap...you have to buy them at the shop. The apartments or rooms are decorated poorly with bad quality furnitures and the worst part is the bathroom where the faucet was loose, dirty shower curtain without carpet towel, so you have to use a hand towel to lay on the floor....otherwise all bathroom gets wet with bad smell. The cleaning services were just limited to beds and garbage as the floor wasn't hooverd or cleaned withing a week of stay. The building has just one small elevator which makes you lose time or making a lot of exercise specially for higher floors... They said they had three restaurants but in reality it's The Romanian as the other two (Italian and Libanese) are outside the complex and you have to walk a bit, by the way the italian restaurant delayed two hours before we can eat something. The Hotel is located outside Mamaia town, so it is a bit isolated and you have to get a cab for going out. At the end of our stay they said there was missing a hand towel which was completely false as the cleaning lady didn't replace towels at all.... The relation quality price is poor, for one week apartment price you can get better things in Europe.

  • Couple
    7.0

    Fantastic Room. Big! Great window (top to bottom glass walls)with 360 view, large balcony, every room is very big. Overall spacious and comfortable

    Hotel staff totally ruined the experience. 1- charged the credit card for 70% of stay 1,5 weeks prior with strange description, which led to block the card. At reception they didn't care. 2- Called previously to check if there was fridge, said yes and when I get there they said immediately: not working! They kept the fresh produces and fridge was replaced in 1 day, but food took another 24H to be delivered and several products were missing (replaced with two small water bottles). Staff again didn't care. Reception staff was nor friendly nor helpful (still most of them - not all).

How to reach hotel

hotel Phoenicia Holiday Resort - Mamaia Mamaia location
Show big map »

Hotel Address:

86 Popas Mamaia Nord, Mamaia, Ro, Mamaia, Romania, 900001

Get directions
City Center
  • Mamaia
    4.8 mi
Airports
  • Kogalniceanu (CND)
    8.7 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    8
  • Number of rooms:
    400